Wednesday, June 29, 2011

Understanding Changes in the Software & Venture Capital Industries

In this three-part series I will explore the ways that the Venture Capital industry has changed over the past 5 years that I would argue are a direct result of changes in the software industry, not the other way around. Specifically, Amazon has changed our entire industry in profound ways often not attributed strongly enough to them.

I believe the changes to the industry will be lasting rather than temporal change. Venture capital is in the process of its own creative destruction with new market entrants and new models of innovation at the precise moment that our industry itself is contracting.

I will argue that when the dust settles, although we will have fewer firms, each type well end up more focused on traditional stage segments that cater to the core competencies of that firm. The trend of funding anything from the first $25k to funding $50 million at a billion+ valuation is unlikely to last as the skills and style to be effective at all stages are diverse enough to warrant focus.

I will argue that LPs who invest in VC funds will also need to adjust a bit as well.

Rewind
When I built my first company starting in 1999 it cost $2.5 million in infrastructure just to get started and another $2.5 million in team costs to code, launch, manage, market & sell our software. So it's unsurprising that typical "A rounds" of venture capital were $5-10 million. We had to buy Oracle database licenses, UNIX servers, a Sun Solaris operating system, web servers, load balancers, EMC storage, disk mirrors for redundancy and had to commit to a year-long hosting agreement at places such as Exodus.

Open-Source Software & Horizontal Computing
The first major change in our industry was imperceptible to us as an industry. It was driven by the introduction of open-source software, most notably what was called the LAMP stack. Linux (instead of UNIX), Apache (web server software), MySQL (instead of Oracle) and PHP. Of course there were variants - we preferred PostGres to MySQL and many people used other programming languages than PHP.

Open source became a movement - a mentality. Suddenly infrastructure software was nearly free. We paid 10% of the normal costs for the software and that money was for software support. A 90% disruption in cost spawns innovation - believe me.

We also benefitted economically from a move to "horizontal computing." What this meant was that rather than buying really expensive UNIX servers (and multiple machines in order to handle redundancy) we could buy cheap, replaceable servers for compute resources.

As our needs grew we could just add more cheap boxes and as boxes failed we could just chuck them out. We had to learn how to be better at "load balancing & replication" - meaning how we managed data across all the boxes since they weren't centralized on one box.

These two trends had a major impact on the computing industry from 2000-2005 but the effects weren't yet felt by the VC industry.

The Emergence of "Open Cloud" Infrastructure
The biggest change in the software industry beyond open-source was "open cloud."

When we talk about cloud computing we have to be careful to differentiate between open cloud (services the are provided solely to for the economic purpose of building a cloud business) and the "platform cloud" where certain service providers offer cloud services wrapped around their core product. These are very different.

Platform cloud players like Salesforce.com provide compute resources so that third parties can build applications that integrate with its core product. That's awesome for users of Salesforce.com or companies that want to cater to them but less awesome for pure startups that want independence and are really just looking for cloud infrastructure. Facebook is a "platform cloud" provider, too. That makes both of these amazing companies great channels for startups.

True that Salesforce.com in particular has made interesting moves toward open-cloud services by purchasing Heroku and also launching Database.com. It seems if anybody wants to move more toward open it will be Salesforce.

But for now when you want to build an independent, high-growth, VC-backed startup you need to build your overall company on a truly open cloud.

Enter Amazon.

They came from a different perspective. They have the mass retailer mentality of "stack em high and sell em cheap." They started by offering cloud storage (S3) on a super cheap, pay-as-you consume basis. Every startup I knew in 2005 (when I started my second company) was using this. Why would we commit hundreds of thousands to EMC before we knew whether we had a big business?

They then launched processing capabilities (EC2) and we startups suddenly didn't need to buy production servers. Then they launched a simple database, management tools and so on. Amazon will surely keep moving up the stack. My bet is that they fold A9 (their search tool) into AWS and offer search-as-a-service, too.

It sure would put pressure on Google if they had Facebook competing on one side of them for share of users' time and Amazon flanking them on the other side by providing search to every website out there that might threaten AdSense and even Google's core search business. Who knows?

If you want a deeper understanding of the layers of the cloud , how it is emerging and some of the exciting new players you can read it here.

Amazon changed our industry. This is mind boggling. That little online book company. Not Google. Not Microsoft. Not IBM, HP, Accenture, Cisco, Salesforce.com or anybody else. Amazon. 100% of the credit. And 9 years after they launched AWS there are still no credible competitors.

I find this strange. And maddening.

That said, Amazon - through AWS - even without strong competition is as wonderful an experience as Amazon the eCommerce retailer feels to you as an online shopper. Jeff Bezos simply deserves to be held up with Steve Jobs as two of the most important people driving innovation in computing today.

Spawning of Micro VCs
The biggest media attention in our industry went to the so-called "super angels" during the 2009/10 timeframe and while I don't believe there is such thing as a super angel I believe that much media attention was deserved.

The earliest people that I spoke to who understood the changes in our industry were True Ventures & First Round Capital. They built industrial-scale funds dedicated to backing early-stage startups with $500k rather than $5 million. They knew the venture math that if only 50 companies / year are sold North of $100 million the entry price for their investments mattered. These funds were active back in 2006 when I was raising money for my second company. As were individuals like Jeff Clavier with SoftTech VC who was also way ahead of the market in spotting this trend.

More recently great funds like IA Ventures, Floodgate, Rincon Ventures, Founder Collective, Freestyle Capital and others have raised money to focus on early-stage investing as a strategy. And many more individuals that I respect are switching from investing as individuals to fund structures to invest in this category like Aydin Senkut (Felicis Ventures), John Frankel (ff Venture Capital), Manu Kumar (K9 Ventures), Chris Sacca (lowercase capital), Dave McClure (500 Startups) and many more.

I have called the creation of Micro VC as the most important change in our industry and I believe it. These people understand that the nature of startups have changed. They have increased the number of investments, they understand that outdated board meeting formats are too slow & unresponsive, they have designed founder-friendly term sheets that can be executed cheaply and they are allowing for a massive increase in the rate of new startup innovation. At least in the consumer & business web.

The larger ones also do more to hold CEO summits, create recruiting databases, set up email distribution lists, create pools of stock options that can be shared across companies, etc.

I still think it was Amazon that created this category not the other way around. Where open-source computing gave us a 90% reduction in our software, Amazon gave us a 90% reduction in our total operating costs. Amazon allowed 22-year-old tech developers to launch companies without even raising capital. Amazon sped up the pace of innovation because in addition to not having to raise capital to start I also didn't need to wait for hosting to be set up, servers to arrive, software to be provisioned.

Amazon.

I know I'm going on-and-on. I'm not a shareholder. I'm just in awe of what they've enabled and baffled that the media doesn't give this more focus.

In tomorrow's post I will explore how the changes initiated by Amazon and then propagated by Micro VCs has led to a blurring of the lines in which stages VCs & later-stage investment firms traditionally invest and why this is driving up valuations in private companies beyond common sense.

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Monday, June 27, 2011

The 10 Countries That Will Dominate World Trade In 2050

#6 Indonesia

Trade in 2050: $10.58 trillion

Percent of world trade: 2.9%

Indonesia also makes the list for the first time in 2050, driven by trade with China, Japan and the European Union.

Source: Citigroup

Despite a 20% decline during the financial crisis, world trade is expected to increase from 61% of global GDP in 2010, to 86% in 2050, according to a new report by Citigroup.

Trade is defined as the combined value of both imports and exports a country ships.

More significantly, trade is set to transform with most growth coming from emerging markets. China will be the world's biggest economy by trade as early as 2015, and developing Asia will become the world's largest regional trade corridor in the same period.

These projections however hinge on GDP growth, improved productivity, rising incomes and the fewer protectionist measures.

Note: According to the report, emerging markets include Hong Kong, Singapore, Korea, Israel and Slovenia as well.
#10 Hong Kong

Trade in 2050: $8.5 trillion

Percent of world trade: 2.3%

Hong Kong which doesn't feature in the top 10 in 2010 but is expected to climb to the eighth spot in 2030 with $4.1 trillion in trade, before slipping to tenth place in 2050.

Source: Citigroup

#9 Singapore

Trade in 2050: $8.65 trillion

Percent of world trade: 2.3%

Singapore's trade is set to rise from $1.6 trillion in 2015, to $4.1 trillion in 2030 and account fo 2.8% of world trade.

Source: Citigroup

#8 Japan

Trade in 2050: $8.76 trillion

Percent of world trade: 2.4%

Japan which at $1.78 trillion accounted for 4.8% of world trade in 2010 is expected to drop to start slipping in 2030 when it will account for only 3.3% of world trade.

Source: Citigroup

See the rest of the story at Business Insider

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See Also:
These Are The States That Would Get Crushed In A Trade War With China
China's Efforts To Fight Inflation Are Making Houses More Expensive For Poor People
10 Countries Where Consumer Spending Could Explode

http://www.businessinsider.com/ten-countries-dominate-world-trade-2050-2011-06

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The Right Way To Write A B2B Website

There is a big difference between how you should approach writing your company's website if you are a business-to-business company versus how you should write for a business-to-consumer company website.
If you are writing a B2B website think clarity, content and following completion of those two, then tackle the issue of image.
When prioritized in a different manner, your bounce rate is going to be significantly higher, while your conversion rate will prove significantly below that of other organizations in your vertical.
Furthermore, if you are writing a business-to-business website, keep in mind that within two to three seconds of the visitor getting to your website, they should know exactly what you do.
Despite this formula being straightforward, many B2B websites prioritize formats that are visually catching and have lots of add-ons, but remain vague in content. When this happens, that pretty layout becomes unappealing to the visiting decision-maker who does not have time to weed through the beauty to get to the necessary information.
Then What To Do About Style?
It is at this juncture where website writing and the related design for a business-to-business driven site gets more complex.
Obviously, if you are a business-to-business firm, you do not want to have 100% of your information available for the casual reader. The website visitor ought to have some interaction with the site, which makes the balance between image and information evermore crucial.
What percentage between image and information works best? A B2B website functions best when the balance between image and information is roughly 70% information-focused and 30% image-focused programming in mind.
The image aspect (e.g. pictures, designs and other aesthetics) must come into play right off the bat when someone lands on the website. After these initial seconds, your site then has to transition and be content- or information-driven from that point forward. Think "image for the first few seconds," and once your firm passes the first-impression test, the visit is going to immediately be information-driven.
Here are some tips to ensure you have the aforementioned ratio in the manner necessary:
1. Write the content yourself first, then outsource the design. It is always best that your design is based off of your content and not the other way around. Come to terms with the fact that you are the best content writer for your website and you know (not anyone else) what is needed and what drives your buyer. Only after content writing is done properly should work be done on the aesthetics of the site.
2. Play around with the content, keeping close tabs on Google Analytic s's bounce rate, time spent on site and number of pages viewed per visitor, after writing a 300+ page recruitment and staffing website, I suggest you feel comfortable enough with content to put aesthetics into play. If you do both content and aesthetic changes at the same time, you could find yourself with a very high stress level and a very low conversion rate, not to mention high programming costs - because the aesthetics need to be constantly adjusted.
3. See what other firms in similar spaces (though not direct competitors) have done to balance out this ratio. Never copy: use what these firms have done as a basis of what routes you think may be best.
In closing, your website is the face of your company. Therefore, treat its formulation with the utmost importance and urgency. Doing so will show you an outcome that is not only satisfactory, but is highly advantageous.
All of Ken's articles can be found out his blog: KAS Write Recruitment Ken is Pres. of KAS Placement Sales Recruiters Marketing Headhunters a employment agency NYC staffing firm specializing in sales and marketing recruitment.

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Forget About FaceTime: Fring Now Lets Four iPad Users Video Chat Together (AAPL)

Fring, one of the best video chat apps for iPhone and Android, just added full support for group video chatting on iPad 2.

Unlike FaceTime, you can video chat over your carrier's 3G network (meaning you don't need Wi-Fi), and you can chat with up to three friends on their iPad 2's, iPhones, or Android devices.

Along with video chat, Fring also lets you call landlines and chat with friends.

Click here to download Fring for free.

Don't Miss: These Apps Will Make You Think Twice About Using FaceTime

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See Also:
Our 5 Favorite iPhone Games This Week
Even More Proof The iPhone Is Getting Widgets
Meet The Appblaster, The Most Awesome iPhone Accessory This Year

http://www.businessinsider.com/fring-for-ipad-2011-6

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Friday, June 24, 2011

OpenSky Reboots As A Social Network For Shopping

When OpenSky launched a year ago, it was a commerce platform for influential bloggers. Bloggers with a following would curate their own merchandise, OpenSky would source the goods from manufacturers, and split the profits with the bloggers.

It sounded a hell of a lot better than the miniscule affiliate fees most bloggers were used to, but it didn't work out. It never got past 5,000 bloggers with a reach of 100,000 unique visitors. "Mixing content and commerce was confusing to people," says CEO John Caplan.

By November of last year, Caplan decided to start over with a slightly different concept, which OpenSky has been testing since January, and opened up more fully in April. Instead of being distributed across 5,000 blogs, OpenSky is now "a social network for commerce." It is now its own destination with 50 celebrity curators from chefs like Bobby Flay and Tom Colicchio to supermodel Veronica Webb.

With no marketing, in the space of a few weeks, OpenSky is now up to 200,000 members and one million unique visitors. Those members have created 800,000 connections, meaning they follow on average 4 curators each.  And with only 50 curators instead of 5,000, it is selling hundreds of thousands of dollars worth of goods every week. Caplan describes it as "Twitter meets HSN."

Just like the bloggers before them, the celebrity curators pick items to recommend to their followers, and OpenSky sources the products from the manufacturers.  Followers can buy the products directly from the site. It's like buying from Bobby Flay, often with a discount.

Some of Flay's recommended items include a Viking immersion hand blender, a mortar and pestle (good for crushing dried hot peppers and making guacamole), and a chopping block. In the space of a few weeks, Flay now has 60,000 followers on OpenSky. Many of them come from his Twitter account, where Flay has 294,000 followers and promotes his OpenSky items. Curaters like Flay split the profits with OpenSky.

Celebrity-endorsed commerce is certainly in vogue right now. BeachMint recently raised money at a $150 million valuation.  If OpenSky can make its social shopping concept work this time, the sky's the limit.


http://feedproxy.google.com/~r/Techcrunch/~3/anlkbXRW9B0/

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NTT DoCoMo Deal Brings FlyScreen To Millions Of Japanese Android Users

A big (marketing and distribution) deal for Cellogic, makers of the fine FlyScreen mobile application: they're teaming up with NTT DoCoMo, a big Japanese carrier.

Under the terms of the partnership agreement, NTT DoCoMo and a local Japanese location-based services company called Brilliant will be pushing FlyScreen onto the Japanese market, bringing it to millions of Android handset users for starters.

FlyScreen is essentially a dynamic, interactive, widget-based replacement to the standard lock screen of Android and Symbian phones (there's also an iPhone app but it works differently because of Apple-imposed restrictions).

NTT DoCoMo partnered with an existing LBS service provider called Guidog, whose service was already integrated with the FlyScreen app, and will be marketing the app under that name.

Guidog is a one-stop-shop LBS service, offering weather information, local coupons, train schedules, news, maps and more to mobile users. Thanks to the lock-screen replacing widgets powered by Cellogic's technology, users will be able to access the app without the need to unlock their phone's screen, decreasing the time it takes to load.

CrunchBase Information

Cellogic

NTT DoCoMo

Information provided by CrunchBase


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Thursday, June 23, 2011

Six Years Later, JK Rowling Realizes Ebooks Are A Good Idea... And She Cuts Out The Middleman

It's been six years since we first wrote about JK Rowling's confused refusal to offer an ebook, claiming she was worried about "piracy." Of course, as we explained back then, the argument made no sense, since others had already digitized her books, and the only choice for those who wanted ebook options was to go with an infringing copy. In other words, her moves actually encouraged a lot more "piracy." And while there have been rumors in the past of her growing recognition that ebooks aren't evil, she's now decided to embrace them in a huge way. She's setting up her own Harry Potter-themed site, Pottermore, which will offer ebook versions of all her books for a variety of platforms -- all direct from her. In other words, she's mostly gone around publishers and booksellers, and has decided to go fully direct to fan (while she retains the rights, apparently she is giving her publishes some cut). Wow. Oh, and no DRM (though it will have an identifying watermark).

On top of that, it looks like she's really trying to add more value, as well. The site is going to have social networking features to connect fans of the books, and will also include extra (and new) content (both written and graphical), which apparently will continue to grow over time. The whole thing is set up as an interactive and immersive experience. Basically, she's very nicely realized that she can do more beyond just the book. While I've had my problems with Rowling's approach to the online world in the past, this seems like a huge leap forward. And, yes, she's in a different position than most authors, but I think any author will be able to learn from this, if just to recognize that you can do more to connect with fans outside of just the straight book experience.

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Groupon Responds to IPO Critics With Spokescat

Groupon has taken a beating from the press ever since it filed for its IPO. Now the daily deals giant is responding to its critics sort of.

Technically, Groupon can't respond to the criticism being levied against it because it's in an SEC-mandated Quiet Period. After a company files a registration statement with the SEC for an IPO, federal law limits the information it can release to the public. This is designed to limit a company's ability to inflate the value of its stock before its initial public offering.

Groupon is losing hundreds of millions of dollars however, and that has meant a torrent of criticism, exposing the company and its business model. So what's a company under fire and gagged by the SEC supposed to do? Roll out its mythical mascot to gripe about the criticism, of course.

In a cheeky blog post, Groupon the Cat (the company's mascot) explains the "traditional hazing rituals" the media uses "to torture companies in a quiet period."

Here are two of our favorites:

"Photoshop the company's logo to appear to be shaking hands with James Buchanan, America's worst president. Lesson Learned: Everything you see or read about a company is true, if it's on a computer."

"Kick sand in the company's face. Lesson Learned: If the company survives, it's time to move on to sand's close relative, powdered glass."

The response is in sync with Groupon's playful and goofy culture. And while the Groupon Cat doesn't actually respond to the media's criticism of the company's financials, Groupon does make clear that it doesn't like being the press's punching bag.

What do you think: is the criticism of Groupon and its IPO fair? Let us know what you think in the comments.

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Nuance buys Noterize, removes it from App Store

Back in March, voice software company Nuance bought the source code for an iOS note-taking app called Noterize, but the change wasn't noticed until recently, when the Noterize app was removed from the iTunes App Store, All Things D reports. Nuance says it will re-post the app, but plans on making updates which may portend deep iOS 5 integration.A Nuance spokesperson claims that the company is only updating the copyright and support information, but removing an app from the App Store is an unusual step for such minor changes. Nuance has said that it wants to combine the technology in Noterize (which was a note-taking, audio-recording, word-processing combination app) and use it in the company's Document Imaging portfolio over time, which could suggest also using the technology as part of a more integrated approach to voice dictation and command expected in iOS 5. Nuance also recently acquired SVOX, a company known for their voice-activated control systems in vehicles. Together with Apple's recent acquisition of voice-command app Siri, the two companies now control a wide array of voice technology that is ready to be integrated into iOS 5 or beyond.

<br/>

<br/>Nuance's licensed voices have turned up in developer copies of OS X Lion, prompting speculation that a larger deal between it and Apple is looming. Rumor sites widely expected an announcement between the two firms at the WWDC conference, but nothing was revealed. Nuance did not announce their acquisition of Noterize when it was completed in March, calling the deal "too small" to be noteworthy. [via All Things D]

http://www.macnn.com/articles/11/06/20/says.it.will.return.in.due.course.with.changes/

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Saturday, June 11, 2011

The Sketchy Past Of Goupon's Chairman

Groupon's IPO news has the media hounding for information. Fortune dug into the past of its chairman, Eric Lefkofsky, and found some concerning details.

The article starts with a quote from Lefkofsky back in the early 2000s when he was running Starbelly. Starbelly was a promotional apparel company that sold to Ha-Lo industries for $240 million.

"Lets start having fun... lets get funky... let's announce everything... let's be WILDLY positive in our forecasts... lets take this thing to the extreme... if we get wacked [sic] on the ride down-who gives a shit... THE TIME TO GET RADICAL IS NOW... WE HAVE NOTHING TO LOSE..."

Shortly after the deal, Ha-Lo declared bankruptcy and shareholders blamed Starbelly. Lawsuits followed.

These weren't the first or last of the lawsuits that "checker" Lefkofsky's past.

"Lefkofsky's track record, reflecting failures and successes, bears certain hallmarks: rapid revenue growth accompanied by big losses, a penchant to sell stock early on, and lawsuits filed by investors, lenders or customers who feel they have been wronged," he writes.

He continues: "Lefkofsky summarizes his credo as "you might as well fail fast." And, apparently, cash out fast. That ethic may be fine in the world of private equity, where investors usually have enough net worth and sophistication to stomach such risk. But it's another matter entirely in the public markets, where middle class investors can be seduced by the allure of a hot tech IPO."

For the full article and more details about Lefkofsky's past, head over to Fortune >>

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See Also:
An Embarrassing Email From Groupon Chairman's "Checkered Past" Comes Out
BREAKING: Thrice Successful Entrepreneur Has Some Failures In Past Too
HERE'S WHAT ALL THE GROUPON HATERS ARE MISSING: It's Cash-Flow Positive

http://www.businessinsider.com/the-sketchy-past-of-goupons-chairman--eric-lefkofsky-2011-6

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HERE'S WHAT ALL THE GROUPON HATERS ARE MISSING: It's Cash-Flow Positive

Amid all the bellyaching about how much money Groupon is losing and how bogus its "adjusted" accounting is and how outrageous it is that insiders have already cashed out while starving the company of cash, one fact has escaped notice.

Groupon is cash-flow positive.

What does that mean?

It means that, even though the company is "losing money" on its GAAP income statement (GAAP = Generally Accepted Accounting Principles), it is generating cash from its business. And not from some bogus accounting trick, either.

We'll get to how and why in a moment.

But first...
Yes, Groupon's "Adjusted Accounting" Is Bogus

Skeptics are right to trash Groupon for its adjusted "CSOI" accounting, which urges investors to ignore the oceans of money the company is pouring into marketing expenses and pretend instead that the company is profitable. Groupon's argument, that this money is just going to "acquire subscribers" that will then reap returns for years, has been made before by dozens of companies, and it is always justifiably ridiculed.

All companies would look vastly more profitable if they ignored marketing costs. Groupon is way too young a business to have any idea what the "lifetime value" of a subscriber is, or even what a subscriber's "lifetime" is. Also, the instant-deals industry is now getting so competitive that the cost of acquiring subscribers is going up, and the value of the new subscribers is going down.

So to tell investors to just ignore your biggest and most important cost--and to claim that you are somehow "profitable" when you aren't--is preposterous.
And Groupon's Already Huge, Which Leaves Much Less Upside

There's also another huge problem with the Groupon investment story that most folks have missed, which is the sheer size and value of the company.

Groupon bulls often compare the company to Amazon. In some ways, this comparison is smart. In other ways, however, it isn't.

When Amazon went public back in 1997, its financials and story had much in common with Groupon's. Amazon was growing extraordinarily quickly, but a huge, vocal group of skeptics thought Amazon's business was a fundamentally flawed "commodity" and that it would "never make money." (Seriously, do a news search on the late 1990s. The number of smart people who were dead wrong about Amazon is shocking). Amazon was also "losing money" on its income statement, but actually generating cash as it grew (something the Amazon believers understood).

So Groupon had that in common with Amazon.

The big difference between the two companies, however--one that Groupon bulls often ignore--is that Amazon went public at a ~$500 million valuation and Groupon is going public at a ~$25 billion valuation. As a result, Amazon's IPO valuation left a lot more room for spectacular upside than Groupon's does.

Specifically, 14 years after Amazon's IPO, the company's market value is about $85 billion. That's 17X the company's value at the IPO.

Now, let's say hypothetically that Groupon is such an amazing business that it will eventually be worth as much as Amazon is. If Groupon goes public at a $25 billion valuation and eventually trades at an $85 billion valuation, folks who buy on the IPO will make a whopping ~3X their money (vs. 17X for Amazon). And that's if Groupon is the next Amazon--which Amazon itself, and its partner Living Social, may have something to say about.

(To be worth as much as Amazon is, by the way, Groupon will have to generate as much cash as Amazon does. Amazon generated $2.5 billion of free cash flow last year. Groupon, meanwhile, generated $72 million. So Groupon has a ways to go.)

So, Groupon is like Amazon in some key ways that many bears miss. But it's also very different from Amazon in some key ways that the bulls miss. Namely, that the Groupon valuation tree has already grown to the sky.

And now back to Groupon being cash-flow positive...
How Groupon Generates Cash While Losing Money

A company's "income statement" is designed to reflect the performance of a company's business operations in a specific period--usually, quarters and years. Income statements do NOT, however, reflect the company's CASH FLOW in the period. Income statements use concepts like "amortization" to spread revenues and costs over the periods in which they apply, rather than simply illustrating the cash the company has received and the cash the company has spent.

Income statements are what most folks who look at companies focus on. They are also the usual measure of whether a company is "profitable" or "losing money."

As anyone who has ever run a business will tell you, however, the income statement isn't nearly as important as the cash-flow statement.

Why not?

Because the cash-flow statement reflects the actual cash flowing in and out of the company's bank account. And that, in turn, determines whether you are "generating cash" (heaven) or "burning cash" (hell). The former condition means that you control your own destiny. The latter condition will eventually require you to raise more cash or go bust.

Many companies--media businesses dependent on traditional advertising, for example--consume cash even when their income statements show that they are "profitable." This is because the companies book their ad "revenue" long before they collect the cash from their advertiser clients.

Other companies, however--Amazon, for example--collect cash from their customers at the same time that they book their revenue (or even earlier, in some cases), and long before they have to deliver the cash to the suppliers of the products they are selling. These companies often generate cash even when they are operating at an income statement "loss."

Groupon is one of these companies.
Groupon Has A "Positive Cash Cycle," Which Most Companies Don't

Groupon sells "Groupons" that allow its customers to eventually go and get something from the merchant that issues the Groupon.

When Groupon sells a Groupon--say, a $25 coupon for $50 of belly-waxing services--Groupon collects the $25 immediately (from the subscriber's credit card). Then, sometime later, the subscriber generally goes to the belly-waxing salon and gets his or her belly waxed. And, sometime after that, Groupon remits a portion of the $25 to the belly-waxing salon.

What this means is that, when Groupon is growing rapidly, as it is now, it collects a ton of cash from its subscribers long before it has to deliver some of the cash to its merchant partners. And that generates positive cash flow.

This is how Groupon can generate cash even when it is "losing money" on its income statement.

Groupon hasn't yet released a detailed cash-flow statement for Q1, but the full-year cash flow statement for 2010 illustrates what is going on.

Groupon "lost" $413 million in 2010 on its income statement. In the same year, however, it generated $72 million of cash.

How did it do that?

Let's look at the income statement first, and then at the cash flow statement.

Here's the income statement (the numbers are hard to see, but the details are unimportant, so don't squint. Just note the huge "loss" at the bottom):

And now here's the summary cash flow statement. Note the difference: The bottom line is positive!

What's going on there? An examination of the detailed 2010 cash flow statement (not pictured) explains.

Of Groupon's $413 million loss in 2010, $203 million was a non-cash "acquisition-related" expense. (This may or may not have been a stupid destruction of asset value, but it didn't consume cash.) So the actual operating loss was about $210 million.

Not reflected on the income-statement, however, was the fact that Groupon collected $149 million of cash from subscribers that it owes to merchants and has not yet paid them. And that, combined with another ~$95 million or so of cash the company generated from items that it expensed on the income statement but has not yet paid for, put it into the cash-flow black.

Bottom line, Groupon generated about $86 million of cash from operations in 2010 and spent about $14 million on "property, plant, and equipment" (computers and offices). Netting those two, the company generated $72 million of cash in 2010.

It was a similar story in Q1. Despite "losing" $146 million in Q1, Groupon actually generated $7 million of cash from its business: $18 million of positive cash flow from operations, less $11 million spent on property, plant, and equipment.

Now, the benefits of this positive "cash-cycle" won't last forever. When Groupon's growth slows, the cash that it has to deliver to the merchants that did Groupons last quarter will start to equal (or even exceed) the cash that Groupon collects from customers who buy Groupons this quarter, and the company's cash-flow statement will look more like its income statement. (Amazon went through this transition, too.)

But, for now, what it means is that--contrary to the dismissive howls of Groupon bears--Groupon is generating cash.

Now See: The Full List Of Billionaire Groupon Insiders Who Don't Give A Crap What You Think About The Company Because They've Already Cashed Out

Please follow SAI: Silicon Alley Insider on Twitter and Facebook.

Join the conversation about this story

See Also:
Groupon Adds Six More Banks To Its IPO Team
The Sketchy Past Of Goupon's Chairman
Zynga Wants That Huge IPO Pop

http://www.businessinsider.com/groupon-cash-flow-positive-2011-6

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HERE'S WHAT ALL THE GROUPON HATERS ARE MISSING: It's Cash-Flow Positive

Amid all the bellyaching about how much money Groupon is losing and how bogus its "adjusted" accounting is and how outrageous it is that insiders have already cashed out while starving the company of cash, one fact has escaped notice.

Groupon is cash-flow positive.

What does that mean?

It means that, even though the company is "losing money" on its GAAP income statement (GAAP = Generally Accepted Accounting Principles), it is generating cash from its business. And not from some bogus accounting trick, either.

We'll get to how and why in a moment.

But first...
Yes, Groupon's "Adjusted Accounting" Is Bogus

Skeptics are right to trash Groupon for its adjusted "CSOI" accounting, which urges investors to ignore the oceans of money the company is pouring into marketing expenses and pretend instead that the company is profitable. Groupon's argument, that this money is just going to "acquire subscribers" that will then reap returns for years, has been made before by dozens of companies, and it is always justifiably ridiculed.

All companies would look vastly more profitable if they ignored marketing costs. Groupon is way too young a business to have any idea what the "lifetime value" of a subscriber is, or even what a subscriber's "lifetime" is. Also, the instant-deals industry is now getting so competitive that the cost of acquiring subscribers is going up, and the value of the new subscribers is going down.

So to tell investors to just ignore your biggest and most important cost--and to claim that you are somehow "profitable" when you aren't--is preposterous.
And Groupon's Already Huge, Which Leaves Much Less Upside

There's also another huge problem with the Groupon investment story that most folks have missed, which is the sheer size and value of the company.

Groupon bulls often compare the company to Amazon. In some ways, this comparison is smart. In other ways, however, it isn't.

When Amazon went public back in 1997, its financials and story had much in common with Groupon's. Amazon was growing extraordinarily quickly, but a huge, vocal group of skeptics thought Amazon's business was a fundamentally flawed "commodity" and that it would "never make money." (Seriously, do a news search on the late 1990s. The number of smart people who were dead wrong about Amazon is shocking). Amazon was also "losing money" on its income statement, but actually generating cash as it grew (something the Amazon believers understood).

So Groupon had that in common with Amazon.

The big difference between the two companies, however--one that Groupon bulls often ignore--is that Amazon went public at a ~$500 million valuation and Groupon is going public at a ~$25 billion valuation. As a result, Amazon's IPO valuation left a lot more room for spectacular upside than Groupon's does.

Specifically, 14 years after Amazon's IPO, the company's market value is about $85 billion. That's 17X the company's value at the IPO.

Now, let's say hypothetically that Groupon is such an amazing business that it will eventually be worth as much as Amazon is. If Groupon goes public at a $25 billion valuation and eventually trades at an $85 billion valuation, folks who buy on the IPO will make a whopping ~3X their money (vs. 17X for Amazon). And that's if Groupon is the next Amazon--which Amazon itself, and its partner Living Social, may have something to say about.

(To be worth as much as Amazon is, by the way, Groupon will have to generate as much cash as Amazon does. Amazon generated $2.5 billion of free cash flow last year. Groupon, meanwhile, generated $72 million. So Groupon has a ways to go.)

So, Groupon is like Amazon in some key ways that many bears miss. But it's also very different from Amazon in some key ways that the bulls miss. Namely, that the Groupon valuation tree has already grown to the sky.

And now back to Groupon being cash-flow positive...
How Groupon Generates Cash While Losing Money

A company's "income statement" is designed to reflect the performance of a company's business operations in a specific period--usually, quarters and years. Income statements do NOT, however, reflect the company's CASH FLOW in the period. Income statements use concepts like "amortization" to spread revenues and costs over the periods in which they apply, rather than simply illustrating the cash the company has received and the cash the company has spent.

Income statements are what most folks who look at companies focus on. They are also the usual measure of whether a company is "profitable" or "losing money."

As anyone who has ever run a business will tell you, however, the income statement isn't nearly as important as the cash-flow statement.

Why not?

Because the cash-flow statement reflects the actual cash flowing in and out of the company's bank account. And that, in turn, determines whether you are "generating cash" (heaven) or "burning cash" (hell). The former condition means that you control your own destiny. The latter condition will eventually require you to raise more cash or go bust.

Many companies--media businesses dependent on traditional advertising, for example--consume cash even when their income statements show that they are "profitable." This is because the companies book their ad "revenue" long before they collect the cash from their advertiser clients.

Other companies, however--Amazon, for example--collect cash from their customers at the same time that they book their revenue (or even earlier, in some cases), and long before they have to deliver the cash to the suppliers of the products they are selling. These companies often generate cash even when they are operating at an income statement "loss."

Groupon is one of these companies.
Groupon Has A "Positive Cash Cycle," Which Most Companies Don't

Groupon sells "Groupons" that allow its customers to eventually go and get something from the merchant that issues the Groupon.

When Groupon sells a Groupon--say, a $25 coupon for $50 of belly-waxing services--Groupon collects the $25 immediately (from the subscriber's credit card). Then, sometime later, the subscriber generally goes to the belly-waxing salon and gets his or her belly waxed. And, sometime after that, Groupon remits a portion of the $25 to the belly-waxing salon.

What this means is that, when Groupon is growing rapidly, as it is now, it collects a ton of cash from its subscribers long before it has to deliver some of the cash to its merchant partners. And that generates positive cash flow.

This is how Groupon can generate cash even when it is "losing money" on its income statement.

Groupon hasn't yet released a detailed cash-flow statement for Q1, but the full-year cash flow statement for 2010 illustrates what is going on.

Groupon "lost" $413 million in 2010 on its income statement. In the same year, however, it generated $72 million of cash.

How did it do that?

Let's look at the income statement first, and then at the cash flow statement.

Here's the income statement (the numbers are hard to see, but the details are unimportant, so don't squint. Just note the huge "loss" at the bottom):

And now here's the summary cash flow statement. Note the difference: The bottom line is positive!

What's going on there? An examination of the detailed 2010 cash flow statement (not pictured) explains.

Of Groupon's $413 million loss in 2010, $203 million was a non-cash "acquisition-related" expense. (This may or may not have been a stupid destruction of asset value, but it didn't consume cash.) So the actual operating loss was about $210 million.

Not reflected on the income-statement, however, was the fact that Groupon collected $149 million of cash from subscribers that it owes to merchants and has not yet paid them. And that, combined with another ~$95 million or so of cash the company generated from items that it expensed on the income statement but has not yet paid for, put it into the cash-flow black.

Bottom line, Groupon generated about $86 million of cash from operations in 2010 and spent about $14 million on "property, plant, and equipment" (computers and offices). Netting those two, the company generated $72 million of cash in 2010.

It was a similar story in Q1. Despite "losing" $146 million in Q1, Groupon actually generated $7 million of cash from its business: $18 million of positive cash flow from operations, less $11 million spent on property, plant, and equipment.

Now, the benefits of this positive "cash-cycle" won't last forever. When Groupon's growth slows, the cash that it has to deliver to the merchants that did Groupons last quarter will start to equal (or even exceed) the cash that Groupon collects from customers who buy Groupons this quarter, and the company's cash-flow statement will look more like its income statement. (Amazon went through this transition, too.)

But, for now, what it means is that--contrary to the dismissive howls of Groupon bears--Groupon is generating cash.

Now See: The Full List Of Billionaire Groupon Insiders Who Don't Give A Crap What You Think About The Company Because They've Already Cashed Out

Please follow SAI: Silicon Alley Insider on Twitter and Facebook.

Join the conversation about this story

See Also:
Groupon Adds Six More Banks To Its IPO Team
The Sketchy Past Of Goupon's Chairman
Zynga Wants That Huge IPO Pop

http://www.businessinsider.com/groupon-cash-flow-positive-2011-6

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Your Startup Technology is Like a Banana

Bob La Loggia, CEO StormSource

Technology is like a banana. Yes, you heard me right, a banana. Just like technology, a banana has very distinct phases. Understanding these phases and taking action on them could be the difference between your company being king of the jungle or being caged in a zoo scraping flattened Junior Mints off the ground for sustenance.

Eating a green banana

You know the drill. You head to the grocery store, snake up and down the aisles pretending that you are the one in control of your choices and not the marketers. When you finally hit the produce section, it's a welcomed reprieve from the cardboard, plastic, and aluminum. When you get to the bananas, you say, "Hmm, these look a little green. No biggie. They'll be ripe within a day." So, you grab a bunch and off you go.

They say that all humans are basically the same, regardless of ethnicity, gender, or religion. What happens next is a ritual that transcends all of mankind – a self-indulgent lie that occurs millions of times every day in all corners of the Earth: You talk yourself into trying to eat an unripe, green banana. You struggle to peel it, but you succeed. As you take that first bite, you realize something is wrong. Something is terribly wrong. You were expecting a fine wine and you got vinegar. You try to stay composed, but you can't control yourself. You burst into a fit of fury and curse the heavens. The anguish is unbearable. You wish you were never even conceived.

Eating a green banana is like introducing a technology for which people aren't ready. It looks good and seems pretty cool. But, when you try it, it's a disappointment. Either the customer isn't ready or the technology isn't ready or the market isn't ready. Remember when the first tablet computers were introduced? They failed. They were a green banana.

Rotten bananas

To see a brown, slimy, unwanted banana is a horrible experience. Just days ago, it was spritely, firm and full of potential. Now, it's a pitiful has-been of a fruit. It's hard to even look at. It's starting to leak a little and stink. It's that same uncomfortable feeling you get when you visit an old-folks home.

When your technology is out of date, prospects and customers get the same feeling. They may not write you off, but it's definitely a struggle for them to take your technology seriously. And, it gets harder when they get marketed to by new, shiny competitors. It's like putting a new, firm bunch of bananas on the counter next to a couple nasty, rotting ones.

Just right

When you peel back the perfect banana, time seems to stand still. The world is beautiful, easy, and calm. You chomp down and confirm this wonderful feeling.

When your technology is not too young and not too old, when it's in the prime of its life, it's a magical thing. It just works and your customers get it. We come across web sites and applications like this all time. You know them when you see them. They feel right. But, you also know when it when you see technology that is old or technology that is not yet ripe. They don't feel right.

In your business, make it a priority to have the right technology, even if it's just your web site. Don't make it too "out there" and make sure it doesn't look too old. Your prospects and customers will tolerate green or brown bananas for a while, but eventually they'll move on to the next tree where the fruit is ripe. Don't let this happen to your business.

######

Bob La Loggia is the founder and CEO of StormSource Software, maker of Appointment-Plus online scheduling software. He is a veteran of four startups, has over 22 years in technology, and has seen a lot of bananas. You can contact him directly through his website or email.

Read more posts on Startup Professionals Musings »

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Friday, June 10, 2011

Metro Group Siap Gelontorkan 200-300 Juta Euro

Perusahaan ritel berskala internasional, Metro Group berniat untuk masuk pasar Indonesia dengan membuka 20 pusat grosir. Total investasi yang bakal dikeluarkan mencapai 200-300 juta euro.


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9 Lessons From Successful Brands on Twitter

Dave Kerpen is the CEO of Likeable, a social media agency that has worked with more than 200 leading brands including 1-800Flowers.com, Verizon and Neutrogena. He is author of Likeable Social Media.

Brands are beginning to establish best practices for communicating with their customers and prospects on Facebook. But many of those same brands with large Facebook fan bases have smaller Twitter followings or none at all.

With more than 300 million user accounts, Twitter has become an important network for companies to leverage in their communication plans.

Below are nine brands that have found success on Twitter along with takeaway lessons on what they do right and how you can emulate their success.

1. JetBlue

JetBlue has no fewer than 14 people tweeting for its account, assisting customers, apologizing when they make mistakes, sharing specials and interacting with others on Twitter. With more than 1.6 million followers, this is no small task. But JetBlue still manages to showcase the humans and personalities behind their account using Twitter lists.

Lessons: Don't be afraid to say "I'm sorry." Showcase the people and personalities behind your brand.

2. Starbucks

With more than 1.5 million followers and a global brand, Starbucks could tweet all day about nothing but their own products. But instead, they have fun with their followers, tweeting things such as "This weekend is supposed to be amazing, enjoy!" and "We like the color blue (pic)." They also host polls and contests and share lots of pictures and videos.

Lessons: Bring your brand's personality to life with multimedia. Have fun with your followers.

3. Vevo

Vevo uses Twitter to not only engage with its own fans but the fans of its featured musicians and the celebrities themselves. A recent look at their Twitter stream shows them talking to Aziz Ansari and Rihanna.

Lesson: Authentically engage with celebrities. With much larger followings than most brands, celebrities can easily influence your brand and follower count on Twitter.

4. Charlotte Russe

Charlotte Russe often sends a direct message to new followers with an exclusive, valuable offer. The brand then follows up with prizes, giveaways and deals for all of its followers on a regular basis.

Lesson: Everyone loves a good deal. Use contests and offers to drive excitement about your brand.

5. Bergdorf Goodman

The luxury retailer tweets about topics including New York, fashion, style and more. They do an excellent job tweeting about the kind of things their followers would be interested in, rather than only sharing about the brand.

Lesson: Twitter's not about you, it's about your audience. Figure out what your audience wants to hear about and tweet it.

6. Taco Bell

For a global brand, Taco Bell does a remarkable job not taking themselves too seriously on Twitter. They recently asked their followers to help get them into Twitter's "Trending Topics" with great success. They also embraced the bad tweets with the good, tweeting; "It's all real here! Don't filter out the bad stuff" and linking to a fan who wrote: "Picture looks great but your food still sucks."

Lessons: Don't take yourself too seriously on Twitter. Accelerate the positive comments and embrace the negative ones.

7. Delta

Delta's "Assist" account notes that "We're listening around the clock, 7 days a week." They don't just listen, they respond to customer questions and complaints, whenever and wherever they are made.

Lesson: If your customers use your product or service outside of business hours, figure out a way to be responsive on Twitter whenever they need help.

8. Dunkin' Donuts

Dunkin' Donuts twitter stream looks like the best digital carnival ever: Non-stop trivia, prizes and fun.

Lesson: Not every brand can be quite as much fun on Twitter as Dunkin' Donuts, but we can all learn to lighten up a little, ask questions and give away free stuff.

9. Cisco Systems

Cisco shows how well business-to-business brands can do on Twitter. They ask and answer questions in addition to participating in and hosting Twitter chats around relevant hashtags.

Lesson: Find Twitter chats to join by using hashtags. Consider starting and hosting your own Twitter chats on a regular basis.

These nine brands all demonstrate worthwhile lessons in Twitter marketing and engagement. What are your favorite brands doing on Twitter? And what other lessons have you learned? Let us know in the comments below.
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How Agencies Are Spending Online Media Budgets [INFOGRAPHIC]

Before the Internet, media agencies planned clients' campaigns with a fairly straightforward menu of TV, radio, print and outdoor advertising options.

These days, TV buys still take the largest piece of the global spend, but the share of money going to Internet advertising is rising steeply, and the options for those dollars are multiplying and morphing just as quickly. Twitter, YouTube and Hulu each offer their own menu of customized advertising options, and Facebook ranked as one of the Top 10 online advertising properties earlier this year. And since online ad spending is not yet keeping pace with Americans' time spent on the Internet, the upward trend in spending still has plenty of room to grow.

Of the money going to online buys, nearly half goes to search and a quarter goes to display. But even within these categories, online ads are becoming more social, and spending on lead generation and email marketing is shrinking. At least a quarter of social media users connect with businesses along with their friends, and the most valuable campaigns lead to an alchemy of the traditional and the social. This past year, several big-budget Super Bowl ads lived on as viral YouTube hits, gaining popularity and millions of views that money still can't buy.

Check out the infographic below for more details on how agencies are allocating online media budgets.

---------------
Series Supported by IDG

---------------

The Modern Media Agency Series is supported by IDG. IDG predicts online ad spend will reach almost $35 billion in the U.S. for 2011, an increase of nearly 14% from 2010. While online advertising continues to register significant gains quarter to quarter, the percentage increases are nowhere near pre-recession levels. Click here to learn why.
---------------

More Business Resources from Mashable:
---------------

- 7 Ways Ad Agency Pros Stay on Top of Social Media Trends
- 5 Ways Social Media Has Changed Marketing Campaigns
- The Pros Cons of Working at Niche Marketing PR Agencies
- The Impact of the Social Web on Media Agencies
- What Makes the Modern Media Agency [INFOGRAPHIC]

Image courtesy of iStockphoto, ooyoo

More About: advertising, coca cola, facebook, Mashable Infographics, Modern Media Agency Series, online advertising, social media agency, Super Bowl, Super Bowl ads, youtube

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Wednesday, June 8, 2011

eMarketer: Online Ad Spending Expected to Accelerate This Year To $31 Billion

Online ad spending keeps ramping up thanks to an upswing in display advertising. A new forecast from eMarketer puts online ad spending at $31.3 billion this year, up 20 percent. That is double the 10.5 percent growth rate it put out last December for 2011. The new forecast shows online ad spending reaching nearly $50 billion in 2015.

What is driving this growth is display advertising. Brand-friendly ad formats such as banner ads, sponsorships, and video ads are all growing even faster than search. This year, video ad spending is estimated to grow 52 percent, sponsorships are growing 26 percent, and banner ad dollars will increase an estimated 22 percent, while search will grow 20 percent. When you add it all together, eMarketer predicts that display ad spending will surpass search by 2015.

Here's how that $31.3 billion is estimated to break down in 2011:
Search: $14.4 billion
Banner ads: $7.6 billion
Classifieds: $3 billion
Video ads: $2.2 billion
Rich media: $1.7 billion
Lead gen: $1.4 billion
Sponsorships: $900 million
Email: $160 million


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Tuesday, June 7, 2011

Japanese Online Retail Giant Rakuten Buys Brazilian E-Commerce Company Ikeda

Japanese online retail juggernaut Rakuten is expanding its reach to South America with the acquisition of a 75% stake in Ikeda, a provider of e-commerce services to many of Brazil's largest retailers.

Financial terms of the deal were not disclosed.

Founded in 1996 and headquartered in São Paulo, Ikeda provides retailers with a SaaS e-commerce platform, enabling its customers to help build their desired features and provides advisory services to support their online retail operations.

Ikeda currently provides services to over 100 major retailers located all over Brazil.

Forrester forecasts the e-commerce industry in Brazil to grow at 18% annually, with total sales expected to reach approximately $22 billion by 2016.

For Rakuten, it's a way to expand into South America rapidly. Founded in 1997 and headquartered in Tokyo, Rakuten provides a variety of consumer and business-focused services including e-commerce, travel, banking, securities, credit card and e-money solutions.

Rakuten boasts operations throughout Asia, Western Europe and North America and has over 10,000 employees worldwide.

The company recently teamed up with Baidu to invest $50 million in an online 'B2B2C' shopping mall for Chinese Internet users, acquired Buy.com for $250 million and subsequently spent the exact same amount purchasing France's PriceMinister.

CrunchBase Information

Rakuten

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Yellow Pages Teams Up With Foursquare For “Venue Harmonization Project”

Canada's Yellow Pages Group has inked a deal with NYC location-based social networking startup Foursquare in a move to participate in the latter's "venue harmonization project", an effort to improve the accuracy of business locations in the Foursquare database.

Foursquare breaks out venues into a dedicated API to help developers with their own location-based apps. As part of the agreement, Yellow Pages will be rendering 1.5 million Canadian business listings and information accessible to the social networking site through YellowAPI.com, the company's own open platform application programming interface.

The deal will also allow the hundreds of developers using YellowAPI.com today to integrate Foursquare functionality into their apps.

YPG is the first Canadian business to participate in Foursquare's project.

Other partners include The New York Times, New York Magazine, Thrillist, and MenuPages.

CrunchBase Information

Foursquare

Yellow Pages Group

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Exclusive: Salesforce Invests In Video Messaging Startup (And Skype Rival) VSee

VSee, a video collaboration service provider, has received a capital injection from Salesforce, TechCrunch has learned. The amount was not disclosed, but we've been informed that the investment amounted to multiple millions of dollars'.

Coinciding with the investment announcement, the company today announced the upcoming release of One-Click Collaboration', which it calls a no install experience' that instantly starts a rich video collaboration session between distributed users.

VSee offers a service that supports multiparty video calling, application/desktop sharing and file transfers over the Web. See video below for a demo.

The startup's CEO, Milton Chen, says this concept of One-click Collaboration' combines the scalability and performance of p2p approaches such as Skype with the no-install simplicity of web technologies like Flash, overcoming the limitations of both.

The service will be released for general availability in July 2011.

The company says it already provides services to more than 6,000 enterprises worldwide, including Shell, Intel, Primerica, U.S. Navy SEALs and the U.S. National Science Foundation.

It currently only runs on Windows XP, Vista, and 7.

VSee was founded in 2008 following Chen's human-computer interaction PhD research at Stanford University. Aside from Salesforce, In-Q-Tel has invested in the business.

Also worth noting: Chen is one of the authors of the XMPP video standard.

Earlier this year, Salesforce announced that it had acquired DimDim, a web conferencing service, for $31 million in cash.

CrunchBase Information

VSee Lab

Salesforce

Information provided by CrunchBase


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eWise Raises $14 Million For Online Payments Technology

Online payments company eWise has raised $14 million in new funding led by Wellington Partners with Balderton Capital, TTV Capital,, and Patagorang participating in the round. This brings eWise's total funding to over $26 million.

eWise develops a payments technology, called Secure Vault Payment, that allows users to automatically deduct a payment from their bank account without disclosing their personal information to online businesses. Payments are processed via a login and password to the bank's site.

eWise expects that this payments technology could reach 400 million uses within 5 years. Clients include Citibank and First Direct (part of HSBC) in the UK, Ping An in China, Westpac in Australia and USBank in the U.S. The company plans to use the funding to expand further to the U.S. as well as for the development of a new mobile payments technology.

CrunchBase Information

eWise

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Saturday, June 4, 2011

Extreme Networking: App Tells You Who’s In the Room, How You’re Connected

The Spark of Genius Series highlights a unique feature of startups and is made possible by Microsoft BizSpark. If you would like to have your startup considered for inclusion, please see the details here.

Name: Sonar

Quick Pitch: Sonar tells you who is in the room and how you're connected.

Genius Idea: Leveraging social networks for real-world connections.
---------------

Some of us are naturally gifted networkers. We walk into a room of 50 strangers and giddily begin introducing ourselves to 50 new friends.

For those of us who are less outgoing, however, it helps to start with some sort of connection. However many degrees we are separated by, Sonar wants to map them out.

The iPhone app [iTunes link], which launched in May, shows you who is in the room by using data from social networks. After connecting accounts, you can see who else is checked in on Foursquare or Facebook Places, as well as which one of them shares your Twitter or Facebook friends. You can send a message to any of them with a click in order to make a connection in real life.

"Talking to someone on the street is harder than talking to someone in a bar," says founder and CEO Brett Martin. "Talking to someone in a bar is harder than talking to someone at a house party. What we're trying to do with Sonar is show people when the person on the street is the same person at the house party."

Sonar works because "people have spent the last 25 years uploading their identities to the internet," Martin says. It uses the profiles people have created elsewhere instead of being dependent on a critical mass of users. The app works whether or not other people in the room are using it. However, those people do need to check in with either Foursquare or Facebook Places. And that limits Sonar's scope. One recent study found that only up to 17% of the mobile population uses checkin services.

Martin hopes to reduce this problem by adding implicit checkins such as when people respond to an Eventbrite invite. He also hopes to broaden the checkin pool to include geotagged tweets, Instagram photos and foodspotting images.

As for monetization, Martin says that the startup's current plan is to borrow a model often used on dating sites: promoted visibility. If a company is hosting a conference and wants its executives to be on the top of everyone's "most relevant" lists, they could pay Sonar to make it happen. It's a similar concept to Twitter's promoted tweets, but Martin says that a sponsor would only be able to promote people never its brand itself.

Personally, I've always wanted a Shazam for people, and this is the closest thing I've found. While the app doesn't work that well in checkin-shunning crowds, at the right conference or even the right party, it's like waterwings for networking.

Image courtesy of iStockphoto, gehringj
---------------
Series Supported by Microsoft BizSpark
---------------

The Spark of Genius Series highlights a unique feature of startups and is made possible by Microsoft BizSpark, a startup program that gives you three-year access to the latest Microsoft development tools, as well as connecting you to a nationwide network of investors and incubators. There are no upfront costs, so if your business is privately owned, less than three years old, and generates less than U.S.$1 million in annual revenue, you can sign up today.

More About: bizspark, mobile app, networking, Sonar, startup

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Friday, June 3, 2011

Why Fashion Photographers Are Flocking to Instagram

It's little wonder that Instagram, a leading iPhone application for stylizing and sharing photos on the web, is proving so popular among street style photographers, some of whom have amassed followings in the thousands.

What is unusual is that before Instagram, many of these well-followed photographers had done little to no street style photography in their portfolios.

"I started using Instagram about two weeks after it launched in the App Store and just fiddled around with pictures of my family and friends," says Anthony Danielle, who publishes images (right) of stylish New Yorkers to some 18,000 followers under the pseudonym takinyerphoto. "I'd see other people doing street work and thought, I could do that,' and I just started taking pictures of people on the street."

The app, coupled with the iPhone's portability and capable camera, has encouraged Danielle to take up a hobby he had never before considered. Even the darkest and least remarkable photos are transformed into art with Instagram's and Camera+s filters, he says.

Similarly, Thomas Kakareko (thomas_k) of Berlin "had nothing to do with photography" before he downloaded the app earlier this year, he says. He began exchanging photos with friends before realizing that street photography was his calling. He now publishes a stream of high-contrast, black-and-white images (left) that could be mistaken for vintage film noir stills, which he posts exclusively to his 13,000+ followers on Instagram.

Although both Danielle and Kakareko are fans of Instagram's filters, both cite Instagram's community as the key to their success and their addiction.

Instagram's community is "unlike any other I've ever encountered [because] mostly everyone is willing to help and share constructive opinions about your pictures," says Danielle, who credits much of his development to the community, strangers he now calls friends.

Arianna Power of London, a.k.a streetstylish, is confident her brain gets a dopamine hit every time someone comments on one of her photos (right). "It's completely addictive," she says, admitting that her Instagram photography shifted its focus toward candid street photographs of stylish individuals because she received more positive reactions.

"Instagram is appealing because it's fun to have a social network based around images," she says, noting that other photographers on the service inspire her as much as comments from her followers.

(Although no one at Mashable self-identifies as a street style photographer, we can certainly sympathize with their addictions. We're constantly browsing and commenting on others' photos, and some of our snaps even sneak their way into posts on occasion.)

If you're an Instagram user and want to add a little more street style to your newsfeed, check out a gallery of some of our favorite photographers below. And please, if we missed someone you admire, let us know in the comments section below.

Photo by Thomas Kakareko, Berlin

Photo by Thomas Kakareko, Berlin

Photo by Thomas Kakareko, Berlin

Photo by Thomas Kakareko, Berlin

Photo by Thomas Kakareko, Berlin

Photo by Mal Sherlock, New York City

Photo by Mal Sherlock, New York City

Photo by Mal Sherlock, New York City

Photo by Mal Sherlock, New York City

Photo by Mal Sherlock, New York City

Photo by Anthony Danielle, New York City

Photo by Anthony Danielle, New York City

Photo by Anthony Danielle, New York City

Photo by Anthony Danielle, New York City

Photo by Anthony Danielle, New York City

Photo by Arianna Power, London

Photo by Arianna Power, London

Photo by Arianna Power, London

Photo by Arianna Power, London

Photo by Arianna Power, London

Photo by Eros Sana, Paris

Photo by Eros Sana, Paris

Photo by Eros Sana, Paris

Photo by Eros Sana, Paris

Photo by Eros Sana, Paris

More About: fashion, instagram, List, Lists, Mobile 2.0, Photos, pics, street style

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8 Reasons Every Ecommerce Site Should Get Serious About Video

Yaniv Axen has served as the CTO of SundaySky since cofounding the company. He manages technological concerns for strategic customers, directs the patent application process for SundaySky's solutions and facilitates key partnerships.

The truth about doing business online today is that for many companies, increasing market share requires winning customers from competitors. Using online video to build business is one tactic that has been rapidly gaining popularity in the past few years. It delivers benefits that include personalization, competitive advantage and cost-effectiveness.

Below are seven ways video outperforms static web content in the ruthless competition for market share.
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1. Video Attracts New, Relevant Search Traffic

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No conversation about ebusiness is complete without discussing search engine optimization (SEO). An ebusiness cannot gain on a competitor until consumers know it exists and can easily find it through organic search. Today, ebusinesses that utilize video assets are at an advantage, since Google is structuring its search engine results to reward sites that include video. According to Forrester, any given video in an index of searchable keywords has a 50 times better chance of appearing on the first page of results than any given text page.

To better promote their video investments and derive the greatest SEO rewards, ebusinesses are making videos more accessible to visitors, scaling videos to reach long-tail keywords, and automating video production in order to have video available as soon as new products are introduced.
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2. Video Assets Can be Easily Syndicated

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Online video is usually channel agnostic. By syndicating video properties to multiple sites — including YouTube, the second largest search engine today — ebusinesses extend their reach to innumerable eyeballs. In addition to traditional channels, online video plays equally well via mobile networks, TV, and in-store screens. It is a cost-effective way to maintain brand consistency and strengthen consumer awareness.
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3. Videos Encourage Sharing

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Videos are far more likely to be passed and shared than text-based pages. Additionally, a video thumbnail on a social media platform — Facebook, for example — grabs more attention than static text and often results in more comments, more "Likes," and more traffic to the brand's website. When you like or share a video link, a thumbnail appears on your wall and is also seen by your friends.

According to a study from YouBrand, pictures and video within Facebook get engaged with and clicked more often than just text and questions.
---------------

4. Video Engages Site Visitors

---------------

Video provides a familiar user interface for site visitors. When videos are properly produced, they captivate the user. Instead of the need to navigate, scroll and click to access information, the video is a one-stop shop for information. It takes less energy than the hassle of reading and the user is engaged until he or she is ready to follow an embedded call-to-action. Today's automated video production platforms easily enable this flow, in many cases directing visual and auditory calls-to-action that guide the viewer to a shopping cart.
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5. Video's "Halo Effect" Drives Conversions

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Video can give customers an in-depth view of a product or a demonstration that quells any hesitancy they might have about purchasing online. The peace of mind the customer gains from the video seeps into the way he or she feels about the brand and website overall, building trust and credibility. This is essential to gaining market share, especially for businesses that sell products with a lot of competition.
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6. Video Increases Customer Loyalty

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Video newsletters are more likely to attract consumer attention. By some estimates, the open rate for a video newsletter is two to three times higher than for a text-based newsletter. While many brands compete for consumer attention with the latter, those who employ the former stand out from the crowd. These video communications can be personalized for each recipient with individualized greetings, references to previously purchased items, or offers based on shopping history, geography and segmentation.
---------------

7. Video Creates Online Personalization

---------------

By improving and tailoring the customer experience, online retailers in every sector have increased customer loyalty, conversion rates and average order price. The quality of online personalization continues to rise and in many cases can rival or outperform the "live" shopping experience. This is a key factor in gaining market share, since consumers increasingly shop online but still express a desire for the personal touch and the social aspects of in-person browsing.

When prospects go to a store, they get recommendations and help from in-store staff who point them to relevant products. Video delivers this experience online, with far less variability and chance. With new technologies that offer personalized video created on-the-fly, ebusinesses can bridge the gap between live and virtual experiences.
---------------

8. Video Production Costs Are Falling, ROI Is Rising

---------------

Online video clearly has an impact on competitive advantage. But is it feasible for most ebusinesses? Thanks to today's automated video production technology, the answer is "yes."

Two decades ago, the market struggled to replace the labor-intensive process of website management. Today we hardly think about the steps required to update or add web content: Images and text are now template-based, database-driven and easy to manipulate.

Video production is experiencing a similar change. While many website owners once fought the limitations of manually produced videos — including slow production times and prohibitive costs — today's solutions tend to be automated, cost effective and high quality. With relatively little human intervention, online video production can increase a business's competitive advantage while creating a better shopping experience for the user.
---------------

Image courtesy of iStockphoto, cybrain

More About: business, ebusiness, List, Lists, MARKETING, social media, video, youtube

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Groupon Took $946 Million Off The Table in Recent Funding Rounds

Groupon has revealed its financials as part of its filing with the SEC to go public. As a result, we can finally take a peek at how the company is using its more than $1 billion in recent funding.

A look at the statement reveals that Groupon raised $1,098,200,000 across its Series F ($135 million) and Series G ($946 million) rounds, including a follow-on investment of $17.2 million from Howard Schultz and affiliates.

Altogether, $946.8 million, or roughly 86% of the funds raised across the three investments, was paid out to Groupon directors, officers and stockholders. Just $151.4 million was retained by the company to use as working capital and for general corporate purposes.

Groupon co-founder and CEO Andrew Mason was one of those cashing in his shares. He first took $17,931,440 off the table in the Series F round, and latter grabbed $10 million in the Series G round. Meanwhile, Groupon co-founder Eric Lefkofsky's 600 West Partners and Green Media LLCs he co-owns with his wife cashed in shares for a combined total of $381,904,359.

With all that cash taken off the table and so little retained for working capital, Groupon needs the $750 million it will raise in the IPO offering to continue to fuel operations. Clearly, the company is eager to file the IPO to keep its cash flow positive and to fund operations.
---------------

Here's Who Cashed Out:
---------------

---------------
Series F

---------------

"In April 2010, we issued 4,202,658 shares of our Series F preferred stock to a group of third-party investors in exchange for $135.0 million in cash, or $32.12 per share. We retained $15.0 million of these proceeds for working capital and general corporate purposes. We used the remaining $120.0 million of these proceeds to redeem voting and non-voting common stock from our existing stockholders at a purchase price of $5.3537 per share (on a post-stock split basis). In connection with this redemption, the following of our directors, officers and 5% or greater stockholders (or their respective affiliates) of the Company received the payments listed below:"

click to enlarge
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Series G

---------------

"In December 2010 and January 2011, we issued 30,072,814 aggregate shares of our Series G preferred stock to a group of third-party investors in exchange for $946.0 million in cash, or $31.59 per share. We retained $136.2 million of these proceeds for working capital and general corporate purposes. We used the remaining $809.8 million of these proceeds to redeem voting and non-voting common stock from our existing stockholders at a purchase price of $15.795 per share (on a post-stock split basis), and Series D preferred stock and Series E preferred stock from our existing stockholders at a purchase price of $31.59 per share. In connection with this redemption, the following of our directors, officers and 5% or greater stockholders (or their respective affiliates) of the Company received the payments listed below:"

click to enlarge
---------------
Non-Voting Common Stock Investment

---------------

"In February 2011, we issued 1,090,830 shares of our non-voting common stock to Howard Shultz and his affiliates, Theodore Leonsis, Matt McCutchen and Placido Arango in exchange for $17.2 million in cash, or $15.795 per share. We retained $0.2 million of the proceeds for working capital and general corporate purposes. We used the remaining $17.0 million of these proceeds to redeem non-voting common stock from our existing stockholders at a purchase price of $15.795 per share. In connection with this redemption, the following of our directors, officers and 5% or greater stockholders of the Company received the payments listed below:"

click to enlarge

SEE ALSO:
Groupon's IPO By The Numbers [STATS]

Groupon CEO Includes Keys To Success In SEC Filing

[via All Things D]

More About: Andrew Mason, groupon, Groupon IPO, Groupon SEC filing

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Groupon’s IPO by the Numbers [STATS]

Groupon has filed for a $750 million IPO and may be worth billions of dollars once it becomes public. As part of that process, Groupon has released detailed information and stats about its users, finances and business model.

Here are some of the numbers that caught our attention in Groupon's SEC filing:
Groupon has 83.1 million subscribers as of March 31, 2011. It had 152,203 on June 30, 2009.
The company is in 175 North American markets and 43 countries.
In Q1 2011, Groupon earned $644.7 million in revenue, but it still wasn't enough to make Groupon profitable. It lost $102.7 million in Q1 2011.
Groupon spent $179.5 million on online marketing in Q1 2011. That's huge, especially when you compare it to the $245 million Groupon spent on online marketing for all of 2010. Essentially, the company spent around $6 per Groupon offer.
Groupon had 56,781 merchants as customers by the end of Q1 2011, up from 212 in Q2 2009.
The company sold 28.1 million Groupons in Q1 2011, up from 116,231 in Q2 2009.
Groupon had 7,107 employees on March 31, 2011.
Groupon has made 13 acquisitions in the past year.
The company's largest shareholder isn't CEO and founder Andrew Mason, but investor and co-founder Eric P. Lefkofsky. He owns 64,113,046 Class A shares (21.6% of the total) and 499,992 Class B shares (41.7% of the total).
Andrew Mason owns 22,967,252 Class A shares (7.7% of the total) and owns the same amount of Class B shares as Lefkofsky: 499,992 (41.7% of the total).
Groupon has raised $1.12 billion so far in venture funding from a $6.8 million Series A, a $30 million Series B, a $135 million Series C and a $950 Series D.
Groupon had $208.7 million in cash and cash equivalents on March 31, 2011.
Groupon has paid $34.8 million for its acquisitions, not including CityDeal and QPod.

SEE ALSO: Groupon CEO Includes Keys To Success In SEC Filing

More About: groupon, Groupon IPO, ipo, stats

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Wednesday, June 1, 2011

Google Launches Its Groupon Competitor Wednesday

Google Executive Chairman Eric Schmidt has announced that the search giant will launch its Groupon competitor on Wednesday, starting with Portland.

The news that Google is getting into the daily deals space is not a surprise. Google attempted and failed to acquire Groupon for $6 billion last year. A few months later, Mashable exclusively learned that Google was developing a Groupon competitor called Google Offers.

At the D9 Conference in Palos Verdes, California, Schmidt and Stephanie Tilenius, Google's VP of commerce, demonstrated the company's new product. It's just like Groupon in that it provides users a daily deal from "thousands of merchant partners." Google showed off a deal for $10 worth of Floyd's coffee for $3 on stage.

The big selling point for Google Offers is that it will integrate seamlessly with Google Wallet, the company's NFC-based payment system launching this summer. Instead of printing out a coupon or barcode, completed offers are saved to a user's Google Wallet, where they are automatically saved and redeemable. Eventually they will be utilized automatically through NFC.

Google Offers will be available tomorrow in Portland and eventually roll out to New York, San Francisco and other cities during the summer.

More About: Google, groupon

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